Privacy Policy

Last updated: [Insert Date]

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and purchase custom laser‑engraved gifts. By using our website, you agree to the practices described in this policy.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when placing an order or contacting us, including:

  • Name

  • Email address

  • Billing and shipping address

  • Order details

  • Contact preferences

Payment Information

We do not store or process your payment card details directly. Payments are securely handled through Squarespace Payments and PayPal, both of which use industry‑standard encryption and security measures.

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referring website

  • Time spent on the site

This information helps us improve website performance and user experience.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders

  • Communicate with you about your purchase

  • Provide customer support

  • Improve our website and services

  • Send updates, promotions, or marketing communications (only if you opt in)

  • Prevent fraud and maintain website security

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with:

  • Payment processors (Squarespace Payments, PayPal)

  • Shipping carriers to deliver your order

  • Service providers who help operate our website

  • Legal authorities, if required to comply with law or protect our rights

4. Social Media Links

Our website includes links to Facebook and Instagram. Clicking these links may allow those platforms to collect data according to their own privacy policies. We encourage you to review their policies before interacting with our social media pages.

5. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  • Improve website functionality

  • Analyse traffic and usage

  • Remember your preferences

  • Support secure checkout

You can control or disable cookies through your browser settings, though some features may not work properly without them.

6. Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute protection.

7. Your Rights (UK & EU Users)

If you are located in the UK or EU, you have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion

  • Object to processing

  • Request data portability

To exercise these rights, contact us at: Contact Form

8. Children’s Privacy

Our website is not intended for individuals under 16. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, you can contact us at:

Little Ember Engraving

2026 Little Ember Engraving.
This website is owned and operated by Nicholas Young & Natasha Allen, trading as Little Ember Engraving.
Business Address: 51 April Square, Portsmouth, PO1 4DX | Email: nick.young@littleemberengraving.co.uk